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How to give a personalised item of clothing when you don't know their size

A personalised garment can't be exchanged for the wrong size: so find the size before you order. Four discreet ways to work it out, and no-size gifts if you can't. Hoodie from $61.00, one-size cap at + shipping.

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The short answerTo give a personalised item of clothing without knowing the size, find it out before you order: the label on a garment they already wear, or a garment that fits them laid flat and measured, then compared to the size guide. A personalised garment can't be exchanged for a size chosen wrong. Without a reliable size, pick a gift with none: the one-size adjustable cap (54 to 61 cm) at , a tote bag at $38.00, or a mug at $25.00 + shipping.

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Why size matters more for a personalised garment

A garment bought off a shop rail can be exchanged. A garment printed with a photo can't: it's made for one person, and personalised products fall outside the standard 14-day right to cancel under EU consumer law, with an equivalent rule under UK regulations.

What we do replace: a size, print or colour error on our part, a manufacturing fault, or an item damaged in transit.
What we don't: a size chosen wrong at checkout.
Sizes: adult only, S to 2XL, for the t-shirt ($29.00), the crewneck sweatshirt ($54.00) and the hoodie ($61.00).
Full returns policy: see can a personalised product be returned.

The numbersAt Pose ton design, the personalised sweatshirt costs $54.00 and the hoodie $61.00 + shipping, adult sizes S to 2XL. With a first-order discount code, they come down by 10%. Without a known size, the one-size adjustable cap (54 to 61 cm) costs .

Four ways to find the size without asking outright

The label: check the size on a sweatshirt or t-shirt they wear often, in the laundry or the wardrobe.
Lay it flat and measure: lay that garment flat, measure the width underarm to underarm and the length, then compare it to the size guide. This is more reliable than a label, since sizing varies between brands.
Someone close to them: a partner, a sibling or a flatmate often knows their size, or can check for you.
A roundabout question: buying a garment for someone "of a similar build" is a natural opening to ask what size they usually wear.

Between two sizes for a hoodie, the larger one is usually the safer choice: a slightly loose hoodie still gets worn, a too-tight one much less. For a t-shirt, stick with the size they normally wear.

Gifts with no size

If the size stays a guess, the same photo works just as well on something that doesn't need one:

The cap, . One-size, adjustable from 54 to 61 cm, 8 colours.
The tote bag, $38.00. 38 × 42 cm, 5 colours.
The mug, $25.00. 325ml ceramic, dishwasher and microwave safe.
The A4 wooden frame, $61.00, or the canvas, $35.00, for a photo to hang.
Careful with the bucket hat, : it comes in S/M or L/XL, so it still needs a size.

For a man, see personalised gifts for him; for a woman, personalised gifts for her.

Mistakes to avoid

Guessing from their build: the surest way to get it wrong.
Trusting a size from a different brand without comparing the actual measurements to the guide.
Picking a child's size for a young teenager: there is no children's size, S is an adult size.
Ordering first, checking later: production usually starts within 24 hours. A full refund is only possible before the order has gone into production.
Forgetting the lead time: 5 to 10 working days in the UK, Europe and the US, up to 15 elsewhere. If you have it delivered straight to the recipient, the surprise stays intact.

Free shipping from €50, no minimum order. Printed to order near the delivery address, delivered in 5 to 10 working days in the UK, Europe and the US, up to 15 elsewhere.

Questions we get asked

Can I exchange a personalised hoodie if the size is wrong? Not if the wrong size was chosen at checkout: personalised clothing falls outside the standard right to cancel. It's replaced free of charge if the size error is ours, reported within 14 days of delivery.

What size should I pick for a hoodie if I'm not sure? Lay flat a hoodie that fits them and compare it to the size guide. Between two sizes, the larger one is usually the safer choice for a hoodie.

What personalised gift can I give without knowing the size? Something with no size: a one-size adjustable cap (54 to 61 cm) at , a tote bag at $38.00, a mug at $25.00, or a photo frame, plus shipping.

What sizes are available for personalised clothing? Adult sizes only, S to 2XL, for the t-shirt, the sweatshirt and the hoodie. There is no children's size.

Upload my photo onto a hoodieNothing is sent before you order: the preview is generated in your browser.